Website support and maintenance
Updates, security, backups and fixes on a monthly care plan, or one-off help.
About us
About Technical Virtual Assistant
Technical Virtual Assistant is a UK-based technical support business founded by H D Fraser MSc. We give small businesses the technical help that larger organisations have in-house, from website care and hosting to IT support and technology advice, without the cost of hiring.
We work remotely or on site from Greater London, with clients across the UK, the United States, Australia, Africa and the Caribbean.
What we do
Technical help, from one team
The reliability of a full-time technical team, with the flexibility of a virtual assistant.
Website design
Fast, accessible WordPress and static HTML websites, built to CQIP.
Business web hosting
Hosting and domain names in the data centre country you choose.
IT support and sourcing
Everyday IT problems solved, and the right hardware and suppliers found for you.
Who we work with
Businesses that rely on their website
Agencies
Dependable white-label technical support for your clients' websites.
Consultants and coaches
Websites that bring in leads, kept fast and working.
Online shops
Stores that cannot afford downtime, monitored and maintained.
New businesses
A professional website, hosting and email set up properly from day one.
How we work
What you can expect from us
Honesty and integrity
We do what we say, when we say. If we cannot, we tell you why and suggest alternatives. We expect the same from our partners.
Simple, reliable communication
We explain ideas and instructions in plain English, at the technical level that suits you.
Continuous improvement
We keep ahead of industry requirements. When a client needs a skill we do not have yet, we build it.
Questions
Questions about us
Who runs Technical Virtual Assistant?
Technical Virtual Assistant was founded by H D Fraser MSc, who has 25 years of experience in technology consultancy, web development and enterprise IT. He is also the author of CQIP, the published web content standard we build to.
Where are you based?
We are based in Greater London and work with clients across the UK, the United States, Australia, Africa and the Caribbean.
Do you work remotely or on site?
Both. Most work is done remotely, and we can work on site when a job needs it.
Do you offer white-label support for agencies?
Yes. We provide technical support that agencies can offer to their own clients under their brand.
How do most clients find you?
More than 90% of our work comes from referrals by existing clients.
Ready to work with us?
Choose a care plan, book a one-off fix, or tell us what you need.
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