Website care plans
Updates, security checks, backups, uptime monitoring and small changes, handled every month.
Technical support for small businesses
Technical Virtual Assistant is a UK-based technical support service for small businesses. We look after your website, hosting, domain names and IT, on a monthly care plan or as a one-off fix, so you can get on with running your business.
Unlike a general virtual assistant, we do technical work only: website care and design, web hosting, domain names, IT support, data recovery and technology sourcing.
What we do
25 years of corporate IT and web experience, available when you need it, without the cost of employing technical staff.
Updates, security checks, backups, uptime monitoring and small changes, handled every month.
WordPress and static HTML sites built for speed, accessibility and search, to the published CQIP standard.
Shared, VPS, semi-dedicated and dedicated hosting in the country you choose. Domains registered in your name.
Email, Microsoft 365 and Google Workspace, VPNs, devices and the everyday problems that stop work.
Recovery from failed drives and lost websites, with an interim fix while the full recovery runs.
We find and order the right hardware, services and suppliers, and check the terms before you commit.
Sound familiar?
We keep your website updated, secure and fast, and we are on hand when something stops working. You deal with one person who knows your setup.
Results
We went from 9.2 seconds to under 2 seconds load time in 48 hours. Zero effort on my part.
I have not touched a plugin update in over 6 months. No downtime, no stress.
Website traffic and search performance doubled in analytics. Very happy.
Care plans
No long contract. Change plan or cancel any time.
For sole traders and small sites
£39 per month
Essentials plus performance care
£75 per month
For busy sites that change often
£99 per month
One-off help for a single problem: a bug, a broken layout or a form that has stopped sending.
Need something different? Plans are priced on the time planned tasks take, so we can build one around you. See the maintenance task checklists.
Hosting and domains
Your website data is stored where you decide. Domain names are registered with you as the legal owner. Order with our help, or on your own.
5 domains, 500 mailboxes, unlimited disk space and bandwidth.
£6.63 per month
2 CPU cores, 4 GB guaranteed RAM, 80 GB disk space.
£14.36 per month
Unlimited domains, more CPU and database capacity.
£19.99 per month
Unlimited registrations, 3 mailboxes, custom DNS.
£0 plan fee
How we work
If something will take longer, we tell you why and what the options are.
We explain things at the level you need, without jargon.
When a client needs a skill we do not have yet, we build it.
Questions
A Technical Virtual Assistant is a remote specialist who handles the technology in your business, such as your website, hosting, email and IT, so you do not need to employ technical staff.
A general virtual assistant handles admin, diaries and social media. A Technical Virtual Assistant handles technical work: website management and development, hosting, IT support, project management and technology advice.
Website care plans cost £39, £75 or £99 per month, with no long contract. One-off fixes start at £55.
Yes. We recover data from failed USB drives and hard disks, and restore websites lost through a missing developer or a hosting problem. We first check whether recovery is possible, put an interim fix in place if needed, then get you running again.
You choose when you order: a data centre in the United Kingdom, the United States, Australia or Finland.
Yes. Care plans run month to month and you can cancel at any time. The cancellation policy page has the details.
Yes. We are based in London and support clients in the UK, the United States, Australia, Africa and the Caribbean.
The common technical problems that slow sites down and cost you search traffic and enquiries, and how to fix them.
Big or small, tell us what you need and we will reply the same working day.
