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About Technical Virtual Assistant

Who we are, our qualities and experience

H. Delroy Fraser MSc., the founder and owner of TechnicalVirtualAssistant.com, brings a wealth of experience and expertise to the virtual assistance sphere. A passion for helping businesses streamline their operations and maximize productivity has resulted in a reputation for delivering exceptional Technical Support services in several sectors.

I have been fortunate to have experienced various support and leadership roles throughout my professional career;

  • within R&D and product development,
  • within the NHS and Private Healthcare managing technology and client/provider contracts,
  • as a business owner
  • as a freelance project manager
  • and also providing businesses with web and technical support for legal, medical and a raft of professional trades in the UK and overseas.

 

These experiences position me to be acutely aware of the need for flexible and reliable virtual technical support – with integrity. Leveraging my extensive knowledge of business processes and technology I decided to launch Technical Virtual Assistant (TVA) as a service with a mission objective to empower entrepreneurs and professionals by providing  them with the best virtual technical assistance – tailored to each users unique needs.

In a fast paced and ever-changing business environment the challenges presented daily are just as dynamic. With this in mind those providing technical support have to stay ahead of industry trends and invest in training in the latest tools and resources. This ensures that your Technical Virtual Assistant remains at the top tier of the VA Industry. Our commitment to excellence and a client-centric approach has resulted in long-lasting partnerships and satisfied clients.

Beyond professional achievements,  TVA possess a strong work ethic, integrity, and a genuine desire to make a positive impact on our clients’ lives. We aim to  foster a collaborative and supportive environment within Technical Virtual Assistant, one that promotes open communication, innovation, and a strong sense of teamwork.

As TechnicalVirtualAssistant.com continues to grow and evolve, the vision will remain steadfast — to be the go-to provider of Technical Virtual Assistant services that empower businesses to thrive and succeed in the digital age.

Experience

AUTO INDUSTRY

  • Engineering Apprentice
  • Electronics R&D 
  • NAMAS Calibration Standards

TELECOMMUNICATIONS (BT)

  • Electronics
  • Quality
  • Test & Measurement

ALTHEA UK & IRELAND

  • Regional IT Manager
  • Management Systems
  • Business Continuity

HEALTHCARE – NHS

  • Medical Technology
  • Contract Management
  • Quality – Audit

GENERAL ELECTRIC

  • Medical Systems
  • Sales Support
  • Regional Support Lead

REED TECHNICAL

  • Technical Consultant
  • Recruitment Screening
  • Database Admin

MEDICAL TECHNOLOGY MANAGEMENT

  • Quality Management
  • Project Management
  • Healthcare Technology
  • Business Development

HDUK LIMITED | H D FRASER

  • Hosting, Domains
  • Business Support
  • Multi Vendor Sales
  • SEO & Content
  • WordPress

Our VA Clients

Note: We do not routinely advertise the clients we have or are working with by name, except as testimonials. References can be provided.

Quality & Assurance

A robust background in quality management, information security and assurance.

  • Successfully managed and led quality-focused organizations, achieving and maintaining ISO 9001 and ISO 27001 certifications.
  • Actively involved in the development and implementation of Quality Management Systems (QMS) incorporating ISO 9001 and ISO 13485 standards.
 
Information Security

To ensure confidence in the security of sensitive information we are registered with the UK Information Commissioner’s Office (ICO).

 
Enhanced DBS

An Enhanced Disclosure and Barring Service (DBS) check is in place in order to demonstrate commitment to maintaining a secure and trustworthy work environment.